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Top Blog Posts
Measuring Employee Experience
Every company invests a major portion of their revenue on customer experience and satisfaction, but not on employee experience. Companies have followed this way of thinking for years, but now things have changed. Now, both small and large organizations are trying to...
CX Improvements You Can Make This Year to Remain Competitive
Providing a great customer experience is an essential part of any business. If you provide your customers with bad customer experience, they are likely not going to do business with you again. Customers want to do business with a brand that provides an excellent...
Reducing Security Risk to Your Business
In today’s ever-changing technology world, you constantly hear about cybersecurity and data breaches. It leads to many small and medium business owners to wonder what they can even do. You might be sitting there asking yourself, “If the Russians are out here hacking...